About Us
Smitkits are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Switch And Solo. We do not charge for any items until they have been shipped.

Shipping And Handling
All orders over £75 (net value) are carriage paid for the U.K.

Orders for goods below £75 will be subject to a charge of £3.95 (incl. VAT) to cover carriage, administration and packing - U.K. (Please note: it is an H.M. Customs requirement that VAT is charged on carriage/handling).
Orders for all other countries and the Channel Islands will be charged at cost.
Goods will be shipped by a National Carrier or by post as appropriate.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 5 business days. For international orders please allow up to 28 days.

Back Orders
Please note: We do not hold Back Orders.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Any sensitive information is also requested over a secure connection.

Guarantee
We guarantee your satisfaction for Quality, Service and Value. Should you have a complaint please use any of the 'Reaching Us' options within 3 days of receipt of your order.

Reaching Us
If you need to reach us, please email us, alternatively, you can call on 01483 459800 or fax 01483 459801 or write to us at SmitKits Ltd, Unit 2 Bridge Park, Merrow Lane, Guildford, Surrey, GU4 7BF

Privacy Policy
Smitkits do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item